Terms & Conditions
Effective Date: May 27, 2026. These commercial terms dictate estimate validations, physical rafter/fascia reviews, and installation agreements.
1. Estimate Quotes & Project Validity
All residential and commercial quotes provided by Tri-State Gutter Masters LLC are completely free of charge and carry no initial customer obligation. Estimates are compiled after a physical inspection of home rafter, shingles, and exterior dimensions. Written quote sheets remain legally valid for thirty (30) calendar days from the delivery date.
2. Property Site Inspections & Access
By submitting an estimate request form on our site, you authorize owner Derek Agnew or an authorized team representative to enter the exterior parameters of the designated service location address for the sole purpose of measuring gutters, calculating downspout counts, and assessing wood rot on soffit or fascia trim. We do not require access inside your residential property, nor will we enter closed garages or outbuildings without direct owner presence.
3. Rotted Woodwork & Fascia Policies
During physical installation, if our team discovers structural wood rot on cedar fascia boards, rafter tails, or soffits that was not visible during initial diagnostic inspections, we will halt progress and consult with the property owner. To maintain warranty integrity, we cannot attach heavy metal seamless gutters to rotted wood substrates. We will offer an itemized carpentry estimate to structurally replace rotted wood before finishing the seamless gutter extrusion run.
4. Five-Year Workmanship Guarantee
All custom seamless gutter system installations extruded on-site by Tri-State Gutter Masters LLC are accompanied by our formal 5-Year Workmanship Warranty. This warranty covers sagging gutters, bracket detachments, leaking corner miter joints, or physical gutter alignment issues resulting from installation errors. This warranty does not cover damage from falling trees, structural shifts, severe tornadoes, hail impacts, or clogs resulting from lack of cleaning on non-shielded channels.
5. Contact Administration
If you have questions regarding our operational terms or require immediate service adjustments, you can reach our offices directly:
Manager: Derek Agnew, Owner
Address: Princeton, IN 47670
Email: derek@tristateguttermasters.com
Phone: 812-664-0038